Front Desk Agent
HRI Hospitality(5 days ago)
About this role
The Guest Services Agent at HRI Hospitality is responsible for providing excellent customer service while greeting, checking in/out guests, handling inquiries, managing reservations and payments, and coordinating with other hotel departments to ensure guest satisfaction. The role involves working in a fast-paced environment and maintaining a welcoming front desk area.
Required Skills
- Customer Service
- Communication Skills
- Data Entry
- Problem Solving
- Conflict Resolution
- Multitasking
- Reception
- Reservation Management
- Hospitality
- Guest Relations
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