Rocco Forte Hotels
The Front Desk Agent serves as the primary point of contact for guests, managing all aspects of their reservations and ensuring a personalized experience. This role involves handling check-in and check-out procedures, maintaining professional relationships with guests and colleagues, and supporting departmental teams to fulfill guest requests. The position is based at The Carlton in Milan, a luxury hotel located in the heart of the fashion district.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1996
Rocco Forte Hotels is a family-owned luxury hotel group founded by Sir Rocco Forte that operates a curated portfolio of upscale hotels and residences across major European cities and select resort destinations. The brand emphasizes Italian-inspired design, attentive personalized service, refined dining and well-appointed spa and event facilities. It targets discerning leisure and business travellers seeking boutique-style luxury and authentic local experiences, with direct-booking benefits available through its website.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rocco Forte Hotels.
46% below the average for this role