The Broadmoor
The Front Desk Agent provides personalized, five-star arrival, departure, and concierge-level guest services while maintaining immaculate front office standards at The Broadmoor. This role involves managing seamless check-ins and check-outs, serving as the primary communication link between guests and various departments, and ensuring compliance with luxury service guidelines. The position requires handling financial transactions, maintaining organized workstations, and delivering exceptional customer experiences in a fast-paced environment.
Headquarters
Colorado Springs, Colorado, United States
Company Size
1001-5000 employees
Founded
1918
The Broadmoor is a legendary luxury destination resort in Colorado Springs set at the foothills of Cheyenne Mountain, offering picturesque mountain views and upscale accommodations. The property combines world‑class amenities — including multiple signature restaurants (Summit, Ristorante Del Lago, La Taverne, Golden Bee, Play), a full-service spa, pools, fitness center, and a championship golf club — with family- and pet-friendly services. It also hosts meetings, weddings and a wide range of outdoor activities and concierge experiences. Known for its historic reputation and comprehensive guest services, The Broadmoor markets itself as a premium resort escape in the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Broadmoor.