Front Desk Specialist at Kona Bali Kai

Vacasa(1 month ago)

Kailua-Kona, HI, United StatesOnsiteFull TimeJunior$40,000 - $40,000Guest Services

About this role

The Front Desk Specialist at Casago is a customer-facing role representing the company to guests, vendors, and homeowners while supporting the local management office. The position focuses on delivering exceptional hospitality, maintaining company standards for satisfaction and operational metrics, and contributing to positive guest and owner experiences. The role frequently requires travel between worksites and flexible scheduling, including mornings, evenings, weekends, and holidays.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
Administrative
Ticketing
Scheduling
Vendor Coordination
Maintenance Coordination
Housekeeping Coordination

+7 more

Qualifications

Valid Driver's License

About Vacasa

vacasa.com

Vacasa is a technology-driven vacation rental company that operates a booking marketplace and provides professional property management and real estate services across the U.S., Canada, and other markets. For travelers it offers a curated inventory of professionally managed homes with standards for cleanliness, guest support, and mobile apps for booking and stay management. For homeowners Vacasa handles end-to-end property management — marketing, dynamic pricing, maintenance, cleaning, and 24/7 guest services — and also supports vacation-rental real estate transactions. The company combines local operations with centralized tech to maximize owner revenue and simplify the booking and stay experience for guests.