Front Desk Specialist
Vacasa(1 month ago)
About this role
The Front Desk Specialist at Casago is the primary in-office representative who ensures excellent guest, vendor, and owner experiences while supporting local management operations. The role emphasizes hospitality, reliability, and collaboration with maintenance, housekeeping, and business development teams. It requires flexibility for varied shifts and frequent travel between worksites to help deliver high standards of service and satisfaction.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Chat Support
- Administrative Support
- Maintenance Coordination
- Housekeeping Coordination
- Scheduling
- Lead Identification
- Time Management
+3 more
Qualifications
- Valid Driver's License
About Vacasa
vacasa.comVacasa is a technology-driven vacation rental company that operates a booking marketplace and provides professional property management and real estate services across the U.S., Canada, and other markets. For travelers it offers a curated inventory of professionally managed homes with standards for cleanliness, guest support, and mobile apps for booking and stay management. For homeowners Vacasa handles end-to-end property management — marketing, dynamic pricing, maintenance, cleaning, and 24/7 guest services — and also supports vacation-rental real estate transactions. The company combines local operations with centralized tech to maximize owner revenue and simplify the booking and stay experience for guests.