Front Office Agent
Pendry Hotels(4 days ago)
About this role
The job involves providing exceptional customer service in a luxury hotel environment, assisting guests with check-in, billing, reservations, and local information. The role includes maintaining communication with various departments and ensuring guest satisfaction through personalized service and problem resolution.
Required Skills
- Customer Service
- Communication
- Reservation Management
- Guest Relations
- Concierge
- Telephony
- Billing
- Hospitality Software
- Room Booking
- Multitasking
Qualifications
- High School Diploma or equivalent
- 2 years of customer service experience
- Hotel operations experience preferred
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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