Fulfillment Account Manager
Awardco(3 years ago)
About this role
The Fulfillment Account Manager in the Marketplace department focuses on supporting the successful delivery of physical award programs to drive customer satisfaction and company growth. This role serves as a central client-facing contact within fulfillment operations and works with internal teams and vendors to maintain smooth program execution and vendor relationships.
Required Skills
- Client Management
- Order Management
- Vendor Management
- Inventory Reordering
- Client Onboarding
- Template Management
- Quote Coordination
- Shipping Support
- Production Coordination
- Collaboration
+2 more
Qualifications
- 4-year Bachelor's Degree (Preferred)
About Awardco
award.coAwardco is a SaaS employee rewards and recognition platform that helps organizations build culture, boost engagement, and incentivize performance through peer-to-peer and manager-driven recognition, service awards, and performance programs. It offers a global rewards marketplace (including gift cards, merchandise and Amazon integration), program management, analytics, and integrations with HRIS and communication tools to automate and scale recognition. HR and people leaders use Awardco to run incentive campaigns, celebrate milestones, and measure ROI on engagement initiatives. The platform is aimed at mid-market and enterprise employers seeking customizable, data-driven recognition programs to improve retention and productivity.