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Full Stack Engineer at Accenture - ApplyBlast

Full Stack Engineer

Accenture

4 months ago

3.9 on Glassdoor

Pune

Hybrid

Full Time

Senior

0 applicants

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About this role

A Full Stack Cloud Contact Center Engineer designs, builds, and manages scalable cloud contact center and unified communications infrastructures across multi-vendor environments. The role leverages AI-based observability and automation to drive intelligent solutions while adhering to SRE principles and Zero/Low touch provisioning standards. This position requires deep expertise in coding languages, infrastructure as code, and troubleshooting complex contact center incidents to support innovative client solutions.

Responsibilities

Design and manage scalable Cloud Contact Center infrastructure
Build and maintain Unified Communications infrastructure components
Monitor and optimize systems using AI-aided observability tools
Drive architecture design and integration standards for contact center operations
Implement Infrastructure as Code and automate deployment provisioning

Skills

Qualifications

AWS Certified Solutions Architect AssociateCisco Certified DevNet SpecialistGenesys Cloud CX Certified ArchitectMicrosoft Certified Azure Developer AssociateHashiCorp Certified Terraform Associate

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.