Guidewaycare

Full Time | Weekends | Customer Service Representative

Guidewaycare

1 month ago
Remote
Full Time
Trainee
0 applicants
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Guidewaycare
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About this role

Guideway Care, known as The Patient Activation Company™, leverages innovative models and AI technology to empower patients to take appropriate actions for their health. The company seeks motivated individuals to provide customer service support to patients nationwide through a remote contact center role, focusing on communication, documentation, and support within a healthcare context.

Skills

Guidewaycare

About Guidewaycare

guidewaycare.com

Guideway Care brands itself as "The Patient Activation Company™," delivering evidence‑based patient activation through activation science to produce measurable clinical and financial results. It provides patient engagement and activation solutions—combining behavioral science, data analytics, and scalable care workflows—to help health systems, payers, and providers improve adherence, close gaps in care, and reduce unnecessary utilization. Guideway emphasizes measurable outcomes and ROI from its activation programs.

About Guidewaycare

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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