Senior Manager, Client Operations
Guidewaycare
About this role
Guideway Care is seeking a Senior Manager of Client Operations to oversee and scale their contact center environment, ensuring effective patient activation and operational efficiency. The role involves leading teams, optimizing processes, and maintaining healthcare compliance within a fast-growing healthcare technology company. This leadership position focuses on transforming patient engagement strategies to improve health outcomes.
Skills
About Guidewaycare
guidewaycare.comGuideway Care brands itself as "The Patient Activation Company™," delivering evidence‑based patient activation through activation science to produce measurable clinical and financial results. It provides patient engagement and activation solutions—combining behavioral science, data analytics, and scalable care workflows—to help health systems, payers, and providers improve adherence, close gaps in care, and reduce unnecessary utilization. Guideway emphasizes measurable outcomes and ROI from its activation programs.
About Guidewaycare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$120k – $160k
per year