General Manager, Fulfillment Operations
ShipBob, Inc.(1 month ago)
About this role
The General Manager, Fulfillment Operations leads the Fort Worth Innovation Center and is accountable for the success and expansion of the facility. This hands-on leadership role focuses on fostering a positive work environment, ensuring customer satisfaction, and driving operational and financial performance. The role reports to the Senior Director, Fulfillment Operations and supports company growth by implementing strategies to increase productivity and meet revenue goals.
Required Skills
- Fulfillment Operations
- Customer Service
- Human Resources
- KPI Management
- Metrics Tracking
- Continuous Improvement
- Merchant Partnership
- Data Analysis
- Team Development
- Safety Compliance
+8 more
Qualifications
- Degree in Business, Operations, Supply Chain or related field
About ShipBob, Inc.
shipbob.comShipBob is a technology-driven third-party logistics (3PL) provider that offers warehousing, inventory management, and order fulfillment for e-commerce and omnichannel brands. It runs a distributed network of fulfillment centers across the U.S. and internationally and pairs physical logistics with cloud-based software for inventory tracking, order routing, shipping optimization, returns, and value‑added services like kitting and custom packaging. ShipBob integrates with major ecommerce platforms and marketplaces and exposes APIs and analytics so merchants get real-time visibility and control. Merchants use ShipBob to shorten delivery times, lower fulfillment costs, and scale logistics without building their own operations.