General Manager & Vice President of Engineering

Cyara

2 months ago

3.8 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Executive

4 applicants

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About this role

The GM & VP, Engineering will lead Cyara’s Global Innovation Center in Hyderabad, serving as both the senior site leader for India and the head of a large, global engineering organization. The role combines deep technical ownership of architecture, platform engineering, and product delivery with responsibility for culture, talent, and organizational maturity. This executive will partner closely with product, operations, AI/ML, and global engineering leadership to align technology strategy with business goals. The position reports to the CTO and has significant influence on Cyara’s global platform evolution and execution.

Skills

Qualifications

BS in EngineeringBS in Computer ScienceMS in EngineeringMS in Computer Science

About Cyara

cyara.com

Cyara is an AI-led CX assurance platform that helps companies test, monitor, and optimize customer journeys—particularly voice and contact-center digital experiences. It automates functional, regression, and load testing for IVR, telephony, chatbots and other channels, and continuously monitors live interactions to detect regressions, routing issues, and performance problems. Cyara integrates with contact-center systems and development workflows to accelerate delivery, reduce defects, and ensure SLA/compliance. Enterprises use the platform to validate changes, improve reliability, and deliver smoother, more consistent customer experiences.