Genesys Cloud AI Forward Deployed Engineer

United States - Genesys Cloud Services, Inc.(3 months ago)

HybridFull TimeSenior$118,575 - $159,963 (estimated)Professional Services

About this role

A Forward Deployed Engineer at Genesys partners with strategic customers across Australia and New Zealand to drive AI transformation using the Genesys Cloud platform. The role focuses on designing, prototyping, and operationalizing AI-driven customer experience solutions to improve business outcomes. It acts as a strategic technical bridge between customer objectives and production-ready AI implementations.

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Required Skills

CX Orchestration
Conversational AI
APIs
Data Integration
Cloud Infrastructure
Microservices
SQL
Analytics
Security Compliance
Solution Architecture

+4 more

Qualifications

Bachelor's Degree

About United States - Genesys Cloud Services, Inc.

genesys.com

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