Principal PS Consultant – WEM - Quality Management and Speech & Text Analytics

United States - Genesys Cloud Services, Inc.(1 day ago)

RemoteFull TimeSenior$142,835 - $191,292 (estimated)Consulting

About this role

Genesys is hiring a Principal PS Workforce Engagement Consultant in Spain who will work with clients to implement and optimize WEM products, with a focus on Quality Management and Speech & Text Analytics. The role involves strategic consulting, technical discussions, and ensuring successful adoption of contact center solutions.

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Required Skills

WEM
Contact Center
Quality Management
Speech Analytics
Text Analytics
Customer Experience
Workforce Management
Business Consulting
Project Management
Agile

About United States - Genesys Cloud Services, Inc.

genesys.com

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