Gerente de Performance, Insights & Planejamento - CX
RENAULT DO BRASIL S.A.(8 hours ago)
About this role
A Leadership role in CX and Data Analysis at Flash involves leading analytical and planning teams, developing KPIs, and shaping the company's customer experience and operational strategies. The position emphasizes data-driven decision making, stakeholder collaboration, and continuous innovation to enhance service efficiency and customer satisfaction.
Required Skills
- SQL
- BI
- Dashboards
- Data Analysis
- Forecasting
- KPIs
- Visualization
- Metrics
- Stakeholder Management
- Operational Excellence
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