German-English Customer Service Representative (m/f/d) Chat Support

Philip Morris International(3 days ago)

HybridFull TimeJunior$0 - $31,200Customer Service

About this role

A German-English Customer Service Representative at Concentrix Berlin provides support to customers via email and chat, assisting with inquiries related to accounts, billing, products, and technical issues. The role focuses on delivering competent service and maintaining high customer satisfaction in a hybrid work environment.

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Required Skills

Customer Service
Communication
Technical Skills
Email Support
Chat Support

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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