Technical Customer Support Representative

Promethean(1 day ago)

HybridFull TimeJunior$65,100 - $89,400Customer Support

About this role

A Technical Customer Support Representative at Promethean provides technical support via phone, email, and chat for software and hardware products. They handle customer inquiries, resolve issues, and work to ensure high customer satisfaction while supporting US market hours in a hybrid work environment.

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Required Skills

Customer Support
Troubleshooting
Technical Support
Operating Systems
Communication
Problem Solving
Time Management
Customer Care
Reporting
Multilingual

About Promethean

prometheanworld.com

Promethean is a global education-technology company that designs interactive displays and software for classrooms and workplaces. Its product portfolio pairs touchscreen ActivPanel hardware with lesson-delivery, whiteboarding, assessment and collaboration software to support teacher-led instruction, student engagement, and remote/hybrid learning. Schools, districts and organizations worldwide adopt Promethean for its integrated hardware/software ecosystem, professional development and support services that simplify interactive teaching and learning.

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