German Speaking Agent For Customer Service Department
Mercier Consultancy(10 months ago)
About this role
A German Speaking Agent at Mercier Consultancy serves as the primary point of contact for German-speaking clients, representing the company and ensuring positive customer experiences. The role focuses on handling inquiries, providing information about products and services, and assisting with issue resolution while building strong customer relationships. This entry-level position supports service quality and contributes to continuous improvement through collaboration and training.
Required Skills
- German
- English
- Communication
- Listening
- CRM
- Customer Service
- Problem Solving
- Teamwork
- Attention To Detail
- Analytical Thinking
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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