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German-Speaking Customer Service Agent at Global Talent Co. - ApplyBlast

German-Speaking Customer Service Agent

Global Talent Co.

1 month ago

Remote

Full Time

Junior

1 applicant

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About this role

The role involves handling German-language customer enquiries via email and other written channels, resolving issues with professionalism and empathy, and ensuring interactions align with the brand's standards. The position is fully remote, works CET business hours, and requires strong written German and prior customer service experience.

Responsibilities

Respond to customer enquiries via email in German
Resolve issues and complaints with empathy and efficiency
Identify recurring issues and flag them to the broader team

Skills

About Global Talent Co.

globaltalent.co

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

View Profile

Global Talent Co. is an embedded talent platform that connects businesses with pre-vetted, full-time professionals from South Africa and Latin America across functions including marketing, sales, finance, customer support, IT, HR, and operations. With a network of over 400,000 vetted candidates, they place talent at 50–70% less than the cost of hiring locally in the US or EU. Acting as the Employer of Record, they handle payroll, compliance, and HR administration, allowing businesses to scale their teams without adding to official headcount.