Zoom

Global AI Specialist

Zoom(4 days ago)

HybridFull TimeSenior$131,200 - $262,400Solution Engineering
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About this role

Zoom is expanding its Contact Center Solution Engineering team by hiring a Global AI Specialist focusing on customer experience, artificial intelligence, and virtual agents. The role involves developing and implementing innovative AI solutions to improve customer interactions and operational efficiency on a global scale.

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Required Skills

  • AI
  • ML
  • Customer Experience
  • Chatbots
  • Cloud Services
  • Prompt Engineering
  • Virtual Agents
  • Analytics
  • Solution Architecture
  • Automation
Zoom

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Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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