Global Customer Care (GCC) Remote Ops

Hitachi Vantara Corporation(18 hours ago)

RemoteFull TimeMedior$50,000 - $70,000Customer Support/Operations

About this role

The IC3 Remote Operations specialist at Hitachi Vantara is responsible for remote customer support activities, including data management, health checking, microcode management, and collaboration with customers and partners to ensure efficient remote maintenance and enhance operational performance.

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Required Skills

Remote Support
Data Analysis
Microcode Management
Networking
Operating Systems
Cloud Solutions
Python
REST API
Storage Solutions
Customer Service

About Hitachi Vantara Corporation

hitachivantara.com

Hitachi Vantara is the digital infrastructure and data operations arm of Hitachi that helps enterprises turn data into outcomes through storage, hybrid cloud, analytics, IoT/edge and data-management solutions. It delivers enterprise storage and converged infrastructure, software (including the Lumada platform), and professional and managed services to support digital transformation and integrate IT with operational technology. The company emphasizes sustainable, energy‑efficient "green IT" solutions and serves large organizations across industries with global deployment, consulting, and support.

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