Global Customer Intelligence & CRM Insights Manager

The Global Customer Intelligence & CRM Insights Manager at Amplifon Headquarters in Milan is responsible for gathering, analyzing, and interpreting global customer data to drive marketing strategies and enhance customer usage. This role serves as the Global Center of Expertise for corporate, regional, and country stakeholders, aligning customer insights with business goals to optimize sales revenue performance. The position involves leading data analysis, KPI monitoring, and reporting while managing a team and collaborating with various departments to deliver actionable business recommendations.