Customer Intelligence Analyst

This role provides dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data, and business performance metrics into clear, actionable insights. The position focuses on building future data science and AI capability while strengthening day-to-day reporting, dashboarding, and evidence-based decision making. You will turn customer, commercial, and operational data into practical insight to improve customer understanding, product decisions, retention, engagement, and business performance.