Eppendorf

Global Customer Intelligence Manager (m/f/d)

Eppendorf(4 days ago)

HybridFull TimeSenior$130,000 - $150,000Customer Insights / Market Research
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About this role

The role involves designing and implementing Voice of Customer programs, analyzing customer data to generate insights, and collaborating with stakeholders to embed customer feedback into product development and strategy. The candidate will lead primary research projects, facilitate workshops, and develop methodologies to continuously improve customer intelligence processes.

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Required Skills

  • Power BI
  • Excel
  • PowerPoint
  • Customer Research
  • Data Analysis
  • Workshop Facilitation
  • Customer Insights
  • Qualitative Methods
  • Quantitative Methods
  • Strategic Thinking

Qualifications

  • Bachelor's Degree in Business or related field
  • 5+ years of experience in customer intelligence or market research
Eppendorf

About Eppendorf

eppendorf.com

Eppendorf SE is a leading life sciences company and develops and sells devices, consumables and services for use in laboratories worldwide.

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