PayPal

Staff Experience Researcher - Disputes

PayPal(2 days ago)

HybridFull TimeSenior$145,000 - $215,050Customer Insights
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About this role

A Staff Experience Researcher at PayPal conducts user research to inform product development, focusing on understanding user needs through diverse methodologies. This role involves collaborating with cross-functional teams and driving customer-centric insights to improve user experiences.

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Required Skills

  • User Research
  • Data Analysis
  • Survey Design
  • Usability Testing
  • Workshop Facilitation
  • Customer Insights
  • Qualitative Methods
  • Quantitative Methods
  • Design Thinking
  • Product Development
PayPal

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