Global Customer Service Leader
Cepheid(11 days ago)
About this role
The Global Customer Service Leader at Pall Corporation oversees customer satisfaction across the full order-to-delivery process. They lead a dispersed team, drive process standardization and strategic initiatives, and collaborate cross-functionally to improve customer service quality and efficiency.
Required Skills
- CRM
- Process Improvement
- Leadership
- Data Analysis
- Team Management
- Change Management
- Automation
- Customer Satisfaction
- ERP
- Analytics
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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