Global Head of Operational Excellence, Rides
Bolt Technology(7 days ago)
About this role
Head of Operations Excellence at Bolt leads the creation and scaling of operational systems, standards, and automation for the Rides business. The role focuses on institutionalising repeatable ways of working and translating multi-year strategy into scalable programmes across markets. It supports growth by reducing complexity and improving reliability across drivers, fleets, and cities.
Required Skills
- Operations Strategy
- Process Automation
- Program Management
- Process Design
- Cost Efficiency
- Stakeholder Management
- Performance Metrics
- Strategic Planning
- Team Leadership
Qualifications
- MBA
- Master's Degree in Business/Economics/Engineering/Operations
About Bolt Technology
bolt.euBolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.
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