Global Intake & Case Management Assistant

The Global Intake & Case Management Assistant role at Turner Ross Germain involves managing the personal injury intake process from initial client inquiry through file setup. This position requires handling inbound calls, conducting intake interviews, and accurately documenting case details in CasePeer to convert prospective clients into signed engagements. The role demands bilingual proficiency in English and Spanish, strong organizational skills, and the ability to work independently in a remote setting during U.S. business hours.