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oraclecloudinfrastructure
The Global IT Service Desk Analyst serves as the primary point of contact for end-users, managing service requests, operational escalations, and incidents across all Lucy Group companies. This role involves administering core Microsoft 365 services, handling user onboarding and offboarding, and ensuring timely resolution of issues within agreed service levels. The position requires adherence to ITIL best practices and collaboration with team members to enhance the end-user experience and improve IT service delivery.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.