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Global Senior CRM Manager at Aesop - ApplyBlast

Global Senior CRM Manager

Aesop

4 months ago

3.4 on Glassdoor

United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Global Senior CRM Manager at Aesop serves as a strategic bridge between high-level vision and global market execution for their luxury skincare brand. This role involves managing a subordinate, coordinating cross-functional teams, and implementing data-driven consumer engagement frameworks across diverse international markets. The position focuses on driving loyalty programs, enforcing consistency in brand communication, and translating complex strategies into actionable operational plans.

Responsibilities

Develop and implement global CRM strategies aligned with brand vision
Manage and mentor a Global CRM Manager to deliver operational excellence
Enforce consistent brand frameworks across all international markets
Collaborate with marketing and creative teams to design engaging consumer journeys
Analyze customer lifecycle metrics to optimize retention and reactivation efforts