Global Service Desk - Level 1
Trtglobalsolutions
About this role
A Global Service Desk Engineer – Level 1 at Clark Global City Pampanga provides remote and onsite support for hardware and software issues across UNIX, Windows, and other enterprise systems. The role involves incident resolution, customer communication, escalate issues when needed, and coordinate with engineers and logistics to maintain system performance and customer satisfaction.
Skills
About Trtglobalsolutions
trt.comTotal Risc Technology (TRT) is a global IT support and managed services provider (branded TRT Shared Services) specializing in next‑generation server, storage, and networking solutions. TRT delivers enterprise IT services — from infrastructure implementation and cloud and network solutions to ongoing managed support — for organisations ranging from local SMEs to multinational corporations. The company emphasizes expert IT implementation, reliability, security, and operational efficiency as a long‑term technology partner.
About Trtglobalsolutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Trtglobalsolutions.
Salary
$52k – $71k
per year