Service Desk Analyst
All Lines Technology
About this role
The Service Desk Tier 1 Analyst provides first-level IT support by troubleshooting and resolving incidents and service requests. They are the initial point of contact for users, handling issues related to hardware, software, and connectivity, and escalate problems when necessary.
Skills
Qualifications
About All Lines Technology
all-lines-tech.comAll Lines Technology is a managed IT and cybersecurity services provider with offices in Pittsburgh and Columbus. They deliver outsourced IT support, network and security solutions, and proactive managed services to help businesses maintain uptime, reduce risk, and meet compliance requirements. The firm focuses on providing local, practical IT expertise and tailored technology strategies for small and mid-sized organizations.
About All Lines Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $55k
per year