Global Service Desk Technician (Part Time)
CyrusOne(1 day ago)
About this role
The GSD Technician monitors infrastructure and networks, troubleshoots technical issues, and handles customer support inquiries through multiple communication channels. The role involves incident management, site monitoring, and providing remote support for data center facilities.
Required Skills
- Network Monitoring
- Customer Service
- Troubleshooting
- TCP/IP
- Ticketing Systems
- SolarWinds
- Cisco
- Active Directory
- Server Management
- Data Center
Qualifications
- High School Diploma or equivalent
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