CyrusOne

Service Delivery Technician II

CyrusOne(5 days ago)

Carrollton, TXOnsiteFull TimeMedior$40,000 - $55,000Technical Support
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About this role

The Service Delivery Technician at CyrusOne provides direct support to clients by managing IT and facility requests, troubleshooting issues, and coordinating service activities. They serve as a primary contact for client communication and ensure efficient problem resolution through monitoring and service management processes. The role involves hands-on technical tasks and extensive customer interactions to facilitate service delivery.

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Required Skills

  • Customer Service
  • Troubleshooting
  • Network Testing
  • Cable Management
  • Windows Server
  • ITIL
  • Communication
  • Hardware Swap
  • Circuit Building
  • Test Equipment

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