Global Technical Support Specialist - 24/7 Operations
Litmos
About this role
Litmos develops eLearning solutions for top-performing companies and is seeking a Global Technical Support Specialist to provide 24/7 customer support, troubleshoot product issues, and contribute to knowledge management within a remote, global team.
Skills
About Litmos
litmos.comIndustries
Education
Litmos (also marketed as SAP Litmos) is a cloud-based learning management system (LMS) and corporate training platform designed to deliver, track, and measure employee, partner, and customer training. It combines an easy-to-use LMS with ready-made content libraries, mobile apps, blended learning features, and support for SCORM/xAPI to handle onboarding, compliance, sales enablement, and certification programs. The platform includes reporting and analytics plus integrations with HR, CRM, SSO, and e-commerce systems to fit into enterprise tech stacks. Organizations choose Litmos for fast deployment, scalable administration, and a library of off-the-shelf training content to accelerate learning initiatives.
Recent company news
G2 Learning HubMy Honest Evaluation of 7 Best Corporate LMS Software in 2025
Sep 1, 2025
The Manila TimesLitmos Announces the Appointment of Eric Vermillion as Chief Executive Officer
2 weeks ago
CX TodayPrivate Equity Firm Acquires SAP Litmos
Aug 24, 2022
ReutersEXCLUSIVE Germany's SAP hires adviser for $1 bln Litmos software sale -sources
May 3, 2022
Business WireFrancisco Partners to Acquire Litmos from SAP
Aug 17, 2022
About Litmos
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Litmos.
Salary
$84k – $107k
per year