FIS

GMI Product Support Representative III

FIS

4 months ago
Jacksonville, FL
Onsite
Full Time
Medior
0 applicants
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FIS
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About this role

A GMI Product Support Representative III at FIS administers product requirements to maintain account control for clients using FIS software and ensures product quality and utilization meet client needs. The role provides in-depth support for Stream GMI software, documents recurring technical issues, and recreates client issues in test environments. The position also produces moderately complex reports and supports product quality programs to enhance client satisfaction.

Skills

Qualifications

Bachelor’s Degree in Business or Related Field
FIS

About FIS

fisglobal.com

FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.

About FIS

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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