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GNOC Technical Quality Lead at AT&T - ApplyBlast

GNOC Technical Quality Lead

AT&T

2 months ago

3.4 on Glassdoor

McLean, Virginia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The GNOC Technical Quality Lead provides technical quality oversight, operational analysis, and continuous service improvement for a 24x7x365 enterprise network operations mission. The role involves establishing quality frameworks, conducting reviews, analyzing performance data, and leading problem management and major incident reviews to enhance network stability and service delivery.

Responsibilities

Provide technical quality oversight for 24x7 network operations
Lead problem management and root‑cause analysis for recurring issues
Develop and maintain ITIL‑based quality framework and reporting

Skills

Qualifications

ITIL certificationCisco certificationLean Six Sigma certificationPMP certificationServiceNow certification

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.