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Google CCAI Solution Lead at Accenture - ApplyBlast

Google CCAI Solution Lead

Accenture

1 month ago

3.9 on Glassdoor

Taguig, Metro Manila, Philippines

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves designing, building, and implementing Google CCAI solutions to enhance customer experience and business performance for global clients. The position requires leading transformation initiatives, driving design thinking workshops, and managing stakeholder expectations within a collaborative consulting environment. The ideal candidate will leverage extensive experience with Google CCAI and related technologies to deliver high-impact contact center projects.

Responsibilities

Co-lead Google Contact Center Offering and build practice from scratch
Design and implement Google CCAI solutions and CX strategies
Lead design thinking workshops and drive Gen AI implementation

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.