Governance & Improvement Officer
Shell Energy Operations Pty Ltd(1 month ago)
About this role
The Governance & Improvement Officer at AGL will play a crucial role in the Dispute Resolution team within Customer Markets, focusing on strengthening complaint handling governance and supporting continuous improvement initiatives. This position involves collaborating with various stakeholders to enhance customer experience, improve operational efficiency, and ensure compliance with regulatory obligations.
Required Skills
- Governance
- Compliance
- Continuous Improvement
- Data Analysis
- Stakeholder Engagement
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