Government Support Expert
T-Mobile(1 month ago)
About this role
The Federal Support Expert at T-Mobile is a member of the business customer support team focused on serving Federal Government customers and acting as a liaison between customers, sales, and cross-functional partners. The role centers on maintaining customer relationships, ensuring contractual service expectations are met, and supporting account health and administrative needs.
Required Skills
- Customer Service
- Account Management
- Billing
- Reporting
- Salesforce
- MS Office
- Order Processing
- Problem Solving
- Communication
- Task Management
Qualifications
- High School Diploma/GED
About T-Mobile
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