Healthfirst
The Grievance Specialist at Healthfirst manages and resolves member-initiated grievances and complaints across various product lines including Medicare, Medicaid, and child health plans. This non-clinical role involves investigating concerns, collaborating with internal departments and external vendors, and ensuring compliant resolutions with timely documentation of cases.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
14% above the average for this role
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amerihealthcaritas.phenompeople.com