Ground Passenger Service Agent

A Passenger Service Agent at Alliance Ground International ensures safe and efficient airport operations by managing check-in, boarding, baggage handling, and customer service. The role requires strict adherence to safety and security procedures while operating computer systems to process reservations, tickets, and baggage claims. Agents serve as the primary point of contact for travelers, troubleshooting issues and coordinating with flight crews and ground teams to facilitate smooth departures and arrivals.