Passenger Service Agent
Alliance Ground International(1 month ago)
About this role
A Passenger Service Agent at Alliance Ground International provides frontline customer service throughout the airport journey, ensuring travelers are informed and processed efficiently from check-in to boarding and arrivals. The role operates within AGI’s ground handling operations, following airline-specific, safety, and security procedures while representing the company in face-to-face passenger interactions. This position supports flight movements, ticketing, baggage handling, and customer inquiries at airport counters and gates.
Required Skills
- Customer Service
- Safety Compliance
- Ticketing
- Baggage Handling
- Communication
- Computer Literacy
- Critical Thinking
- Time Management
- Cash Handling
- Radio Communication
Qualifications
- High School Diploma
- GED
- Work Authorization (US/Canada)
- SIDA Training
- One+ Year Experience
About Alliance Ground International
allianceground.comN/A
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