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Passenger Service Agent at Alliance Ground International - ApplyBlast

Passenger Service Agent

Alliance Ground International

9 months ago

2.4 on Glassdoor

Orlando, FL

Onsite

Part Time

Junior

0 applicants

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About this role

A Passenger Service Agent at Alliance Ground International provides frontline customer service throughout the airport journey, ensuring travelers are informed and processed efficiently from check-in to boarding and arrivals. The role operates within AGI’s ground handling operations, following airline-specific, safety, and security procedures while representing the company in face-to-face passenger interactions. This position supports flight movements, ticketing, baggage handling, and customer inquiries at airport counters and gates.

Skills

Qualifications

High School DiplomaGEDWork Authorization (US/Canada)SIDA TrainingOne+ Year Experience

About Alliance Ground International

allianceground.com

Headquarters

Miami, Florida, United States

Company Size

10001+ employees

Founded

1987

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Alliance Ground International (AGI) is a leading airport ground services company, known as 'The Airport People,' providing cargo handling, passenger services, and freight forwarding across the North American market. With over three decades of experience, AGI is a preeminent cargo handler and is committed to safety, employee development, and exceptional customer service. AGI operates across multiple stations and serves airlines and their passengers as a trusted ground handling partner.