Group Lead Operations Account Management

The Group Lead, Operations Account Management oversees operational performance and execution across a portfolio of clients, serving as the senior operational liaison between client facilities and internal delivery teams. This role provides leadership over tactical revenue cycle execution, ensuring accurate reporting, effective communication, and consistent, high-quality performance across billing, follow-up, collections, denials, and claim resolution workflows. The position holds expanded accountability for operational monitoring, client relationship management, and issue resolution across multiple accounts or teams.