Group Product Manager, Customer Success
Dott
About this role
The Group Product Manager, Customer Care at Dott is a senior product leader responsible for shaping and driving the customer care product domain across Dott’s markets. Based in Berlin or Amsterdam and reporting to the VP of Product, the role leads a multidisciplinary team and represents customer care within the Product & Tech organization. This is a full-time permanent position at a rapidly scaling European micro-mobility company.
Skills
About Dott
ridedott.comDott is a European micromobility operator that provides shared electric scooters and e-bikes to make urban transport cleaner and more people‑centered. The company designs and maintains durable, repairable vehicles and offers app-based rentals while working closely with cities on regulation, parking and safety. Dott emphasizes sustainability and data‑driven operations to reduce pollution and better integrate micromobility with public transport.
Recent company news
The Jerusalem PostForget the Metro: Israelis are “world champions” in shared scooters
3 weeks ago
PhocusWire2 ground transportation companies secure millions in funding
Oct 31, 2025
Cities TodayDott accelerates electrification to support city climate goals
Oct 9, 2025
ImpactAlphaDott uses Nordic bonds to raise $81 million for e-bikes and scooters
Oct 30, 2025
Tech.euDott raises Series $85M in new funding
Oct 28, 2025
About Dott
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dott.
Salary
$121k – $183k
per year