Group Reservations Agent

The Group Reservations Agent at Rydges Resort Hunter Valley serves as the primary point of contact for reservations and group inquiries, converting them into confirmed bookings through responsive service and commercial strategy. This role involves managing group sales and reservations in a fast-paced environment, collaborating with Events and Revenue teams to maximize revenue and ensure an exceptional guest experience. The position requires coordinating group requests, preparing proposals, and maintaining accurate booking records across multiple systems.