Growth Customer Success Lead
Embrace
About this role
A Customer Success leader role focused on reinventing scaled customer success through automation and AI, designing systems that enable a small team to deliver significant impact across a large customer portfolio.
Skills
About Embrace
embracepetinsurance.comEmbrace is a U.S.-based pet insurance provider offering customizable plans for dogs and cats that cover accidents and illnesses and can be used at any licensed veterinarian. Policies let owners choose deductible, reimbursement level, and coverage limits, with an optional wellness rewards add-on for routine care. The company emphasizes a simple online/mobile claims process, transparent policy terms, and coverage for many chronic and hereditary conditions. Embrace positions itself around flexible pricing and customer-focused support to help pet owners manage veterinary costs.
Recent company news
MeykaCompanies That Fail to Embrace AI Could Face Extinction, Warns Okta CEO
1 day ago
American Oil & Gas ReporterCompanies That Embrace M&A Deliver Higher Shareholder Returns
2 weeks ago
| Florida RealtorsFlorida’s First-Time Buyers Embrace Co-Buying
1 month ago
Fast CompanyIf technology could bring traffic fatalities down to nearly zero, why not embrace it?
3 weeks ago
PR NewswireEmbrace Acquires SpeedCurve, Expands User-Focused Observability Platform with Web Performance Insights
Nov 10, 2025
About Embrace
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Embrace.
Salary
$130k – $160k
per year