Solutions Engineer - US Remote

Embrace

2 months ago

4.5 on Glassdoor

Hybrid

Full Time

Medior

0 applicants

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About this role

A Solutions Engineer at Embrace partners with mobile and web development teams to improve user experiences using the company’s observability platform. The role is customer-facing and technical, interfacing with customers, product, engineering, sales, and customer success to drive integrations and influence product direction. The position requires troubleshooting, surfacing product issues, and contributing to documentation and tools to improve cross-team collaboration.

Skills

Qualifications

Diploma in Computer Science or Mathematics

About Embrace

embracepetinsurance.com

Embrace is a U.S.-based pet insurance provider offering customizable plans for dogs and cats that cover accidents and illnesses and can be used at any licensed veterinarian. Policies let owners choose deductible, reimbursement level, and coverage limits, with an optional wellness rewards add-on for routine care. The company emphasizes a simple online/mobile claims process, transparent policy terms, and coverage for many chronic and hereditary conditions. Embrace positions itself around flexible pricing and customer-focused support to help pet owners manage veterinary costs.