GSSC Claims Officer (Voice/Blended)
DigitalOcean(1 year ago)
About this role
This role is responsible for managing frontline customer contacts across various media and resolving customer concerns through appropriate actions. It aims to maintain service levels within target, ensuring compliance with relevant policies and procedures while effectively communicating with customers regarding their claims.
Required Skills
- Customer Service
- Communication Skills
- Analytical Skills
- MS Tools Proficiency
- Claims Handling
Qualifications
- Bachelor's Degree
About DigitalOcean
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