Warranty Claims Representative
IKO North America(4 months ago)
About this role
The Warranty Claims Representative is the primary point of contact for homeowners, representing IKO and guiding clients through the warranty claims process with compassion and professionalism. The role involves receiving and documenting claims, communicating with customers, and working to bring claims to a timely conclusion while balancing homeowner concerns with warranty limitations.
Required Skills
- Customer Service
- Claims Processing
- Communication
- Troubleshooting
- Multitasking
- De-escalation
- Data Entry
- MS Excel
- MS Word
- MS Outlook
+3 more
Qualifications
- High School Diploma
About IKO North America
iko.comIKO is a global leader in roof shingle manufacturing & supply of residential roofing products including asphalt roofing shingles, insulation & roof accessories.
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